Unfair fine? Threatening letter? We deal with it for you.

Parking fines, speeding tickets, camera fines and court claims. Send us the letter, and our specialists check it against the law and challenge it in writing on your behalf.

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Free letter scan in 20 seconds · One price, shown before you pay · We tell you when to just pay it

Three steps. That's genuinely it.

A young woman photographs the parking ticket on her windscreen with her phone
1

Send us the letter

Take a photo of it and our scanner reads it on the spot: who sent it, what they want, and how urgent it is. Then tell us what happened in your own words.

A case manager reads the letter carefully at her desk, reference book open
2

We check it against the law

A specialist reviews your case within 48 hours and tells you honestly what your options are, including when paying is the right call.

The case manager sends the challenge from her laptop, a paper plane flying off
3

We reply on your behalf

We write and send the formal challenge, keep you updated at every stage, and escalate to appeal if they don't back down.

What can we help you with?

Pick the letter you've received. Each guide explains your rights in plain English and how the challenge works.

Most scary letters are weaker than they look.

Fines and demand letters are written to make you pay quickly, not to explain your rights. A private parking "fine" isn't a fine at all. It's a claim the company has to prove. And every notice has rules its sender must follow.

We read the letter properly, so you don't have to face it alone.

Act quickly. Deadlines matter.

Challenge a private parking fine 28 days
Council fine discount window 14 days
Respond to a speeding notice 28 days
Respond to a court claim 14 days

Not sure what your deadline is? Scan the letter and we'll read it for you. If a deadline is close, start today. We prioritise urgent cases.

The price depends on the letter

Scan your letter and we'll tell you which price applies before you pay anything. And if we think you should just pay the fine, we'll say so.

Parking, camera or traffic letter

£29

including VAT, the whole price

  • Specialist review of your letter
  • Written challenge or defence prepared for you
  • Deadlines tracked so nothing is missed
  • Honest advice, including when to just pay
Start my case

Speeding notice or NIP

£119

including VAT, the whole price

  • Specialist review of your letter
  • Written challenge or defence prepared for you
  • Deadlines tracked so nothing is missed
  • Honest advice, including when to just pay
Start my case

Court claim or enforcement

£179

including VAT, the whole price

  • Specialist review of your letter
  • Written challenge or defence prepared for you
  • Deadlines tracked so nothing is missed
  • Honest advice, including when to just pay
Start my case

If your letter mentions court action or bailiffs, a case manager reviews it as a priority and tells you the right price before any work begins.
Not sure which letter you have? Scan it free and we'll tell you the price that applies.

What we will and won't promise

We won't promise to win.

Nobody honest can. We'll tell you your realistic chances after we've reviewed your letter. If it's actually correct, we'll tell you that too.

We're not a law firm.

We prepare documents and advocate for you as consumers' helpers, not solicitors. If your case needs a solicitor, we'll say so plainly.

Every challenge cites the law.

Our letters name the legislation they rely on, so the other side knows we've done the reading.

You can see everything.

Every letter we send and receive lives in your case file. You'll never wonder what's happening with your case.

Don't ignore that letter.

Deadlines are short, and ignoring it only makes things worse. Send it to us today, and you'll know where you stand within 48 hours.

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Not ready yet? Scan your letter free first