Talk to a case manager

Nasty Letters operates entirely online, so the fastest way to reach us is through your case's message thread once you've signed up. Case managers reply within 48 hours. For anything else, here's how to reach us.

General enquiries

For questions before signing up, or anything not related to an existing case, email us directly.

enquiries@nastyletters.co.uk

Existing case?

Sign in and reply directly on your case thread. It's the fastest way to reach your case manager and keeps all your evidence and correspondence in one place.

Sign in to your account

Help with your account

Stuck signing in, something not working, or need a hand with the site itself? Email our support team.

support@nastyletters.co.uk

Response times

Nasty Letters Ltd is registered in England & Wales. We are not a law firm and do not provide legal advice. See our Terms of Service.

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